Welcome to Buynest. We are an online store offering gadgets and accessories only.
Your privacy is important to us, and this page explains what we collect, how we use it, and how your information is handled when you interact with our website.

Last updated: 27 November 2025

Who We Are

Our website: https://buynest.com.bd
We operate online from:
Zigatola Notun Rasta, West Dhanmondi, Dhaka
Phone: 01632-333290

Information We Collect

The information we collect depends on how you use our website.

1. Information You Provide to Us

When you place an order, contact us, or create an account, we may collect:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment verification details such as:
    • Transaction ID
    • Sender’s mobile number or bank information used for payment
    • Name of the payer

2. Comments & Reviews

When you leave a comment or review:

  • We collect the data you enter
  • Your IP address
  • Browser user-agent (helps detect spam)

If you use Gravatar, an anonymized version of your email may be checked for a profile photo. Once your comment is approved, your profile image becomes visible with the comment.

3. Cookies

Cookies help improve your browsing experience.

  • If you comment, your name, email, and website may be saved in cookies for future convenience
  • A temporary cookie is set when you visit the login page (deleted once you close your browser)
  • Login cookies store your login status and screen preferences
  • “Remember Me” keeps your login for two weeks
  • Editing a post stores a cookie with the post ID (no personal data)

4. Analytics & Tracking

We use:

  • Google Analytics
  • Facebook Pixel

These help us understand how visitors use our website and improve our services.

Media Uploads

If you upload images (for profile or support), please avoid including EXIF location data. Other visitors may download images and extract this information.

Embedded Content

Some content on our site may include embedded items such as videos, images, or social posts.
These work the same way as visiting those websites directly and may collect their own data and use tracking tools.

Who We Share Your Data With

We share your information only when necessary:

  • Delivery partners to deliver your orders
  • Payment gateways to process your transactions
  • SMS and email service providers for sending notifications and updates

We do not sell or rent your information to third parties.

How Long We Keep Your Data

  • Comments and reviews are stored indefinitely to help approve future comments automatically
  • If you create an account, your profile information stays saved until you edit or remove it
  • Order details are stored as long as required for legal, accounting, or security reasons

Your Rights

You may request:

  • A copy of the data we hold about you
  • Corrections to any inaccurate information
  • Removal of your personal data (where legally possible)

To request this, please contact to our WhatsApp

Where Your Data Is Sent

  • Visitor comments may be checked by an automated spam detection service
  • Necessary order details are shared with our delivery partners for shipping

Marketing Messages

With your permission, we may send:

  • SMS updates
  • Email notifications about orders, offers, or news

You can opt out anytime.

Security

We take reasonable steps to protect your personal information. While no system is 100% secure, we always work to safeguard your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.